How to Fix the Error \"Winsetup-Release-Web-Deploy.msi Cannot Be Found\" When Installing Cisco AnyConnect Client
If you are trying to install the Cisco AnyConnect Secure Mobility Client version 4.1.04011-web-deploy-k9 on Windows 10, you may encounter an error message that says \"The feature you are trying to use is on a network resource that is unavailable.\" and asks you to enter an alternate path to a folder containing the installation package \"Winsetup-Release-Web-Deploy.msi\". This error may occur because the previous uninstallation of the old client was incomplete and left some registry keys that prevent the new installation from proceeding.
In this article, we will show you how to fix this error by editing the registry and deleting the problematic key. Before you proceed, make sure you have a backup of your registry in case something goes wrong. You can use the built-in Windows Registry Editor or a third-party tool to edit the registry.
Steps to Edit the Registry and Delete the Problematic Key
Click Start and type regedit in the box.
A dialogue box will pop up with the following text: Do you want to allow the following program to make changes to this computer Click Yes.
Browse to the following location: HKEY_CLASSES_ROOT\\Installer\\Products\\
Within the Products folder, locate and delete the registry key which contains product information for Cisco AnyConnect Secure Mobility Client. The key may have a name like 0E7316430617B304DA12F30FD15230B7. You can identify it by looking at the ProductName value on the right pane. It should say something like Cisco AnyConnect Secure Mobility Client.
Close the Registry Editor and try to install the new client again.
If editing the registry does not work for you, you can try some alternative solutions:
Download and run the Microsoft Web Deploy tool from this link. This tool can help you migrate, manage and deploy IIS Web servers, Web applications and Web sites. It may also fix some issues with the installation of Cisco AnyConnect Client.
Install and configure Web Deploy on your IIS server by following these instructions. This may also resolve some conflicts with the installation of Cisco AnyConnect Client.
Contact Cisco support or visit their community forum for more help. You can find their contact information and forum link at this page.
We hope this article helped you fix the error \"Winsetup-Release-Web-Deploy.msi Cannot Be Found\" when installing Cisco AnyConnect Client on Windows 10. If you have any questions or feedback, please let us know in the comments below. 061ffe29dd